Information Systems Intern
Description :
About the Role
Lesedi is looking for an Information Systems Intern to join its ICT Department. This role will support the Information Systems team in maintaining system performance, assisting users, and helping ensure the smooth operation of our ERP systems and IT infrastructure. It’s an excellent opportunity to gain practical experience in system administration, user support, and digital transformation projects.
Key Responsibilities
System Administration & Maintenance
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Perform routine checks and maintenance to keep systems running smoothly.
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Manage IFS software license allocation and monitoring.
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Maintain and update SharePoint sites.
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Handle user profile management in the ERP system.
User Support & Training
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Provide helpdesk support, resolving technical issues for users.
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Manage the ticketing system, including logging, tracking, and closing IFS-related issues.
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Conduct training sessions for new users on modules like purchase requisition creation and time registration.
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Create and maintain clear training documents and manuals.
Process Management
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Process and manage purchase requisitions in the ERP system.
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Assist with time booking administration for the team.
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Raise purchase requisitions when needed.
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Support daily ERP operations and related workflows.
Documentation & Compliance
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Develop user manuals and process documentation.
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Ensure IT policies and procedures are followed.
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Assist in meeting audit and compliance requirements.
Description :
Minimum Requirements
Qualifications (Essential):
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Bachelor’s degree OR Diploma in Information Systems.
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Certification or strong proficiency in Microsoft Excel.
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Basic IT knowledge and ability to operate computer systems effectively.
Qualifications (Preferred):
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Microsoft 365 certifications.
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Previous experience working with ERP systems.
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Experience administering SharePoint.
Experience
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At least 1 year of experience working in an IT environment.
Competencies
Knowledge:
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Proficient in Microsoft 365 applications, including SharePoint.
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Basic understanding of ERP systems, ideally IFS.
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Knowledge of IT infrastructure, networking, and system administration basics.
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Familiarity with technical writing and developing training materials.
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Advanced skills in Microsoft Excel for data analysis and reporting.
Behavioural Competencies:
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Self-motivated and able to work independently.
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Strong problem-solving skills and analytical thinking.
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Committed to excellent customer service for internal users.
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High attention to detail and accuracy.
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Adaptable and open to learning new technologies.
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Works well in a team environment.
Skills:
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Troubleshooting technical issues.
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Delivering user training sessions effectively.
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Creating clear, thorough documentation.
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Basic user and system administration skills.
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Excellent written and verbal communication skills.
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Ability to manage multiple tasks and priorities.
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Analytical thinking for improving systems and processes.
Additional Information
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If you do not hear back within 21 days of the closing date, please consider your application unsuccessful.
Company: Lesedi Energy Engineering
Location: Cape Town
Salary: Market related
Posted at: July 13, 2025, 7:25 p.m.
Deadline: 2025-07-23
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