Internship: Learning Programmes Operations

Description :

About the Opportunity

The Mining Qualifications Authority (MQA), a Sector Education and Training Authority under the Department of Higher Education and Training (DHET), invites applications for a 24-month internship opportunity within its Learning Programmes Operations Unit.

The internship is open to unemployed South African citizens who have not previously participated in any internship programme. The selected candidate will report to the Senior Manager: Learning Programmes Operations and gain practical exposure in areas related to skills development, stakeholder engagement, and programme administration.

Minimum Requirements

Matric / Grade 12 certificate
A National Diploma (NQF Level 6) in:
- Human Resources Development / Management
- Public Administration / Management
- Training or similar field
A Bachelor’s Degree (NQF Level 7) in the above areas will be an added advantage

Key Responsibilities

Interns will receive training and work experience in the following areas:

Administration of artisan and non-artisan learnerships
Learner enrolment in OHS, FLC, AET, RPL, ARPL, and Artisan Aides projects
Receiving, verifying, and capturing learning programme agreements
Scanning and uploading documents into the SIMS database (MQA’s Management Information System)
Assisting with event coordination (workshops, meetings, etc.)
Providing professional customer service to internal and external stakeholders
Supporting the team with travel arrangements, filing, and document control
Liaising with various stakeholders in the skills development ecosystem
Performing other duties as assigned by the management team

Description :

Skills & Competencies

Excellent communication and interpersonal skills
Basic understanding of education and skills development legislation
Attention to detail and strong administrative abilities
Customer service orientation and a proactive work ethic
Able to work under pressure and manage multiple tasks
Computer literacy, especially in MS Office Suite

Additional Information

Successful applicants will undergo qualification verification and police clearance
Preference will be given to:
- People with disabilities
- White, Coloured, and Indian candidates in line with MQA’s Employment Equity Plan
Only shortlisted candidates will be contacted within 4 weeks after the closing date
The MQA reserves the right not to fill this position